Welcome!

I design and build business systems integrations, automation workflows, and data pipelines — connecting enterprise platforms like Salesforce, Azure, and Power Platform to drive operational efficiency and reporting.

Experience

Business Intelligence Coordinator

Los Angeles Chargers

2024 - Present

Design and build business systems integrations, automation workflows, and data pipelines connecting Salesforce, Azure, and third-party platforms to drive operational efficiency and reporting.

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Developed and unit-tested Apex data integrations connecting HR and marketing (SMS) platforms, enabling automated cross-system data sync across employee and CRM workflows
Automated email journeys and SQL-driven audience segmentation in Salesforce Marketing Cloud to streamline sales outreach and lead scoring
Built Python scripts to manage data ingestion from surveys, third-party vendor APIs, and external data sources into centralized reporting pipelines
Managed PII-sensitive data workflows including privacy request processing and data subject access request handling per compliance requirements
Supported revenue reporting accuracy by normalizing and persisting data across sales, service, and email marketing systems

Python Apex REST APIs SQL

Seasonal IT

Los Angeles Chargers

2022 - 2024

Delivered IT automation, identity governance, and systems administration across Windows, Mac, Office 365, and Azure environments to improve operational consistency and compliance.

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Automated user access provisioning and deprovisioning workflows in PowerShell, supporting identity governance and eliminating manual onboarding errors
Migrated onboarding/offboarding integrations to Microsoft Graph API ahead of EOL deprecation, demonstrating change management ownership
Managed CMDB asset record migration from Excel to Service Desk Plus using Selenium automation, improving asset tracking accuracy
Generated PowerShell compliance reports for device audits, expired credentials, and mailbox capacity to support IT access reviews
Designed PowerShell automations to standardize user group management, staff directory maintenance, and asset loan tracking
Administered Azure Active Directory including MFA policies, group sync, and security group management across Windows and Mac OS environments
Built a Python CLI to reduce Cisco IP phone provisioning time by 80%